Disclaimers & Policies

DISCLAIMER

Information presented on Narc Wise is intended for informational purposes only, for your personal use. It is not meant to be taken as medical advice, nor act as a substitute for medical advice. We strongly encourage individuals who have experienced abuse to seek appropriate support and advice through relevant professional services. All questions regarding your health, and specific needs, should be directed to a health professional.

The views expressed on this website are personal opinions only and should not be construed as advice for your given situation. While all attempts are made to present accurate information, it may not be appropriate for your specific circumstances. I am not a medical expert and you should seek out a professional in making health decisions appropriate for your circumstances.

Narc Wise does not make any representations as to the validity, accuracy, completeness, or suitability of any claims made on the site. In your use and access of this site, you agree that in no event will Narc Wise be liable to you in any respect for any decision made, action, or non-action taken by you through use of information provided through the website. Furthermore, advertisers, commenters and linked sites are solely responsible for their views and content – which do not necessarily represent the views of Narc Wise.

DISCLOSURE

Narc Wise has partnered with providers that deliver products & services that are proudly recommended as being truly fantastic for recovery and living your best life.

This means that if you  purchase recommended products or services via Narc Wise links, I may receive a small commission (at no extra cost to you!) and you will help me keep working on building more resources for you for free – thank you!

Narc Wise is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for participants to earn fees by linking to Amazon.com and affiliated sites.

PRIVACY POLICY

Who we are 

Our website address is: https://narcwise.com.

Website Visitors

All web servers track basic information about their visitors. Explicit notification and acceptance/refusal of this is provided upon landing on the site. This information includes, but is not limited to, IP addresses, browser details, timestamps and referring pages. The information is tracked for routine administration and maintenance purposes. Narc Wise only discloses IP addresses under the circumstances described above.

Gathering of Personally-Identifying Information

Some Narc Wise visitors choose to interact in ways that gather personally-identifying information. For example, visitors who comment on the site may choose to provide a username and email address. Additionally, IP address and browser user agent string is noted to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

We also collect emails from those who wish to receive Narc Wise updates via email, or special offers etc. by subscribing to this service.

If you send us a request (for example via a support email or via one of our feedback mechanisms such as comments), we reserve the right to publish it in order to help us clarify or respond to your request, or to help us support other users. In the event of publishing such information, Narc Wise will not disclose any personally-identifying components of the information (i.e.: name, location etc.) without the express written consent of the relevant individual.

Any identifying information provided by you via the contact form is kept only for the required length of service selected by you, or for the duration of the agreed contact.

If you decide to purchase any products or services from us, transactional data such as purchasing information is provided by you and collected in order to process your order.

While visiting the store we will track:

  • Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
  • Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
  • Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

  • Send you information about your account and order
  • Respond to your requests, including refunds and complaints
  • Process payments and prevent fraud
  • Set up your account for our store
  • Comply with any legal obligations we have, such as calculating taxes
  • Improve our store offerings
  • Send you marketing messages, if you choose to receive them

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders. We will also store comments or reviews, if you choose to leave them.

Members of our team have access to the information you provide us to help fulfil orders, process refunds and support you.

Cookies

A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Narc Wise uses cookies to help identify and track visitors and their usage of the site. You can turn off the use of cookies at anytime by changing your specific browser settings.

We use Google Analytics to use reports to help us understand website traffic and usage. Google analytics does not identify individual users or associate your IP address with any other data held by Google.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Ads

Ads appearing on the site are delivered to users by advertising partners, who may set cookies. This Privacy Policy covers the use of cookies by Narc Wise and does not cover the use of cookies by any advertisers. To access relevant policies please see following section.

Who we share your data with

Below are a list of third party providers with whom we share site data when relevant and applicable depending on your site usage. For information on their Privacy Policies, please click on links provided:

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Purchasing records are kept for 7 years, analytics for 2 years, and contact form entries for 6 months.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Your contact information

For any privacy-specific concerns please contact maggie@narcwise.com.

Privacy Policy Changes

Although most changes are likely to be minor, Narc Wise may change its Privacy Policy from time to time, and at Narc Wise’s sole discretion. Narc Wise encourages you to frequently check this page for any changes. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.

COMMENTS POLICY

Fostering a supportive, respectful and positive community for healing from narcissistic abuse and codependency is a major focus for Narc Wise. We welcome and encourage active participation through comments and other feedback mechanisms that supports this goal.

In some instances, comments may be edited or deleted. This would occur in instances including but not limited to, where the comment:

  • uses profanities, derogatory or offensive language, or refers to concepts that could be deemed offensive.
  • attacks another person individually (including disclosures which would not protect the privacy of an individual).
  • contains content which is self-promoting in nature.
  • contains irrelevant content, or affiliate links – links that are relevant to the topic of the article being commented on are permitted.
  • is identified as potential spam.

Narc Wise reserves the right to edit or delete any comments submitted without notice. This comment policy is subject to change at any time. Please respect and follow the Comments Policy to help keep this space safe and constructive for those on their healing journeys. If you have any questions on the commenting policy, please let us know at narcwise@gmail.com. This Comments Policy is subject to change at any time.

INTELLECTUAL PROPERTY

The copyright and all other intellectual property rights of all material on this website are owned by Maggie McGee and Narc Wise. Unauthorised use and/or duplication of the material contained within the website, without express and written permission from Maggie McGee the site’s author and/or owner is strictly prohibited.

Sharing links directing others to the content of the website may be used, provided that full and clear credit is given to Narc Wise with appropriate and specific direction to the original content. The material on this website must not otherwise be reproduced, republished, or modified, either online or offline, without our express and written permission.

ACCEPTANCE OF TERMS

Through the use of the website, you are hereby accepting the terms and conditions stipulated in the above Policies. If you are not in agreement with our terms and conditions, then you should refrain from further use of the site. In addition, your continued use of our website following the posting of any updates or changes to the terms and conditions shall mean that you are in agreement and acceptance of such changes.

Store Policy

Shipping Policy

Estimated shipping delivery times:

  • USA: 3-5 business days
  • Canada: 5-10 business days
  • World: 10-20 business days

Your order will be sent out on average within 3 days of ordering.

International shipping:

International shipments may incur customs fees. For each country the customs policy is different, and the fee is usually based on a variety of factors like weight, value, and size.

We do not take responsibility for customs fees.

Order never arrived:

If your order didn’t end up arriving, be sure to let us know!

First check your shipping confirmation and check that you had entered the correct address. If the address was incorrect, though we’d be happy to send you another order to the correct address, it will have to be at your cost.

If the shipping address was correct, get in touch with us at narcwise@gmail.com noting your order number. We’ll see what can be done.

Returns policy

Damaged items:

The last thing we want is for you to be stuck with a damaged item. If it arrives to you damaged, then please get in touch with us within a week’s time!

Wrong size:

If you’re unhappy with the size you’ve received, first check that the size stated on the garment matches the size stated on the sizing chart. Though rare, it’s possible that the garment was mislabelled. Let us know and we’ll get you sorted out.

If you’d like a different size, get in touch with us at narcwise@gmail.com and we’ll let you know what your next steps are.

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